How comments affect whether we see bias in a news story

In: academics|journalism|user-generated content

9 Oct 2008

Preliminary research presented at the Convergence and Society conference in South Carolina suggests that comments on a news story affect the perception of bias in the story itself.

Michele Jones, a Phd student at the University of North Carolina, wanted to investigate the impact that comments had on credibility and reader perception of bias in the news

She conducted an online experiment with 76 participants reading a story about abortion which carried either pro-life or pro-choice comments.

What she found was that readers who have strong opinions will perceive bias against their side in a news story. This is called the Hostile Media Effect and has been found in numerous studies.

But the picture was more confused when it came to the impact of comments on perceptions of bias.  A statistical analysis showed that the comments themselves did not lead readers to see more bias in the story.

However, the participants were also able to add their thoughts at the end of the study and these suggested that the nature of the comments affected how the story was perceived.

So, for example, people might see the original story as balanced, but the tone of the comments made them wonder if the journalist had deliberately chosen pro-life or pro-choice comments.

Jones sees this study as a starting point as it throws up interesting questions about the relationship between a news story and the discussion around it.

At a time when many news outlets are experimenting with different forms of user-generated content, this is an area that would benefit from further study.

Reblog this post [with Zemanta]

No Responses to How comments affect whether we see bias in a news story

Avatar

Do comments affect reader perception of bias? | Online Journalism Blog

October 10th, 2008 at 1:24 am

[...] Alfred Hermida reports on research by Michele Jones, a Phd student at the University of North Carolina, on the impact that comments had on credibility and reader perception of bias in the news: What she found was that readers who have strong opinions will perceive bias against their side in a news story. This is called the Hostile Media Effect and has been found in numerous studies. [...]

Avatar

Jack Lail

October 10th, 2008 at 6:50 am

That’s an interesting issue. It raises the issue of how much to let go unchallenged in comments. My thought has been that ideally a comment thread that veers off into the deep end often rights itself with other commenters saying: “Wait a minute.”

This preliminary work certainly gives us something to think about.

Avatar

MoJo DoJo » Wrap-up #5: Shaky stats

October 16th, 2008 at 11:03 am

[...] Stats show that readers can distinguish between Web articles and their commenting cohorts. Still doesn’t relieve editors’ twitchy banning fingers. [...]

Avatar

videoconferencing equipments

December 3rd, 2008 at 8:08 pm

This is the greatest post I have come across so far.I am really pleased to post my comment on this blog .I love your blog by the way, I am gonna have to add you to my list of watched blogs .Thank you for this very useful information. stored it.Thanks again and keep up the good work.

About this blog

This blog is run by Professor Alfred Hermida, an award-winning online news pioneer, digital media scholar and journalism educator.

Follow me on Twitter